Tag: Customer Service

  • Why I Love Indie MAc.Apps!

    This little snippet of conversation, which I hope Julien Smith doesn’t mind me using to prove a point here, is exactly why I love the slew of awesome indie apps available for Mac OS X. Whether, it’s other apps from Ambrosia, Rogue Amoeba or Panic, reactions and immediate feedback from the likes of Daniel Jalkut…

  • DadCast Episode 29 • The Clean Show

    Nearly Live From The Wendy House Studios of Valois Bay… This week the Dads return with a Clean tag, but that doesn’t mean they are not pissed about something. Francois finally kicks Bell to the curb, Ben hits out at big Box stores while Steve and Eric get their Geek ON about on-site/off-site back-ups and…

  • Advertising via Automated Phone Message, a bad idea.

    I sent this email to The Brick furniture store today after an absolutely stupid ‘phone’ call.  It was sent in two parts; to the store where the call originated and to the Customer Service center.  I’m really curious to see what, if anything, happens next!! ——————————————————————————————————————————————————————————————————– To:  Mr. Brick or whoever deletes emails at your…

  • Pentax Imaging Canada, You ROCK!

    One of the collective peeves from all the Fat Dads on this site is awful customer service. And it’s been pretty much no holds barred for outing and shaming companies that hold the customer in contempt and provide nothing but appalling customer service. On a few very rare occasions, we get to recommend companies that…

  • Tassimo: Service Done Right

    We have this not-so-secret society here at work called The Brotherhood of The Disc, an amusing name for the 5 of us that banded together to pay top dollar for a Bosch Tassimo coffee maker. The “Why’s” of our purchase can be found here. So it’s no secret that we love our Tassimo coffee, none…