BlackBerry users cost[..] North American carriers in aggregate $46 million more a year to support than iPhone users, and Android users cost[..] $97 million more a year.
I would like to see the actual report before making any real conclusions but these number are startling
via Another reason to go iPhone: It’s cheaper to support | Mobile Technology – InfoWorld.
Comments
One response to “iOS Devices May Be Cheaper To Support Than Blackberry and Android”
How much can it really cost carriers when their solution to every problem is “remove the battery, wait 10 seconds, replace the battery.”
But yeah, I’d like to know what they mean by “support” since I bet most iPhone owners are going to Apple for support more than their carrier. Whereas not many (if any) Android manufacturers have retail shops or direct customer support. And god forbid RIM ever come down to deal directly with the peasantry.