I heard about this over at Mobile Syrup: Coming Soon… RBC® Mobile Banking Apps for iPhone® and BlackBerry® Smartphones – RBC Royal Bank
I’m an RBC customer with multiple products but I have neither an iPhone nor a Blackberry (nor an Android or any other smartphone). I do have a simple phone with a good web browser that can access RBC’s mobile banking web site. Just like any iPhone, Blackberry, Android, etc. phone can!!! I’d rather see RBC improving the functionality of the mobile banking web site rather than wasting my fees to build and maintain smartphone applications I’ll never use!
Seriously, just because it’s cool doesn’t mean it’s a good idea!
Even if I did get a smartphone it wouldn’t be an iPhone or Blackberry. So how many apps is RBC going to build and maintain? How many customers is RBC going to frustrate by not providing them an app or not updating their app as frequently as the other platform’s app!?
Please, they should stick with the mobile banking web site, work on it, and everyone will benefit.